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*allPM Co-publisher, Judy Umlas
*allPM Co-publisher,
Frank Saladis, PMP
*Project Management Events
*allPM November Poll Results
*Feature: Top Ten Practical Tips in
MS Project 2000, by Eric Uyttewaal, PMP
*NEW Feature! Spotlight
on PM in Government: Best Practices on Government Projects, by
F. J. "Skip" Philson, PMP
*Feature: Project Management Poetry,
by Rachel Goldstein, allPM.com Bard
*NEW! Feature: Excel® tip
of the month, by Bob Umlas
*Column:
Positive Leadership in Project Management: Tenth in a Series: The
Importance of Creativity in the Project Team , by Frank Saladis,
PMP
*Column: Grade A Risk Responses,
by Dr. David Hillson, PMP FAPM
*Column: Creating
a Professional Development Program for Project Managers, by Frank
Saladis, PMP
*Graduate Winner
of Student Forum Competition! Column: Surviving
the Roller Coaster:
Worst and Best Practices in Project Management within the Television
Production Industry
, by George Brook
*Column: Improving Project Performance
through the PMO, by Alfonso Bucero, PMP
*Column: Project Management Leadership
Styles, by Kevin Wegryn, PMP











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allPM
Newsletter Co-publisher, Judy Umlas
We hope your holidays were full of light, life
and love and that you are feeling energized and excited (and
not too
overwhelmed) by the challenges and opportunities of the coming
year. During the month of December, our PM Tips of the Day
focused on "Supervising and Developing Project Managers."
There were many practical suggestions and tools that were brought
forth each business day, and if you missed some, we invite
you to go back to the articles archive, or click on: http://www.allpm.com/modules.php?op=modload&name=All_Stories&file=index.
Co-Publisher Frank Saladis' article on this important
subject is a "must read."
Now in January, we are "PM Tipping"
on the subject of Value Management. The Institute of Value
Management
website
(http://www.ivm.org.uk/)
states that "the concept of
Value relies on the relationship between the satisfaction of
many differing needs and the resources used in doing so. The
fewer the resources used or the greater the satisfaction of
needs, the greater the value. Stakeholders, internal and external
customers may all hold differing views of what represents value.
The aim of Value Management is to reconcile these differences
and enable an organization to achieve the greatest progress
towards its stated goals with the use of minimum resources."
Find out how to achieve this elusive and worthwhile goal by
reading
our daily PM Tips all throughout January.
We are very excited to announce that
PMI's GovSIG has chosen allPM.com as a partner to co-host
the first online Government Forum devoted solely to sharing
ideas
and resources for project
managers working
in any government capacity. It is hoped that the site will
be joined by many government employees representing hundreds
of Federal, State, county and local offices around the United
States and other countries. As always, allPM membership (as
well as participation in the GovSIG Forum on allPM.com), will
be free to everyone. We are very pleased to have an excellent
article in this newsletter which should appeal to all of you
government PM's out there: Best Practices on Government
Projects, by F.J. "Skip" Philson, PMP. And there
will be many more articles relating to PM in government in
the months ahead. Look for the "Spotlight on PM in Government"
feature in each edition of allPM Today!
One of the many missions we feel
we have at allPM.com is to encourage and support future project
managers. Therefore, we
are delighted to publish one of the two winning technical papers
submitted for the First Student Forum on Project Management
held in Ottawa in October, 2003. The Forum was sponsored by
the Project Management Institute Ottawa Valley Outaouais Chapter
(PMI OVOC) and Project world Ottawa, with additional support
and sponsorship from Algonquin College, John Wiley & Sons
Canada, International Institute for Learning, and allPM.com.
All seven finalists were awarded
with books in recognition of their achievements. However,
two papers received special
IIL and allPM.com awards as best papers in the graduate and
undergraduate category. The Paper by George Brook on "Surviving
the Roller Coaster:
Worst and Best Practices in Project Management within the Television
Production Industry" from University of Ottawa
was awarded as the IIL Best Paper in graduate category. George
is shown in the picture below accepting an award from Jovica
R. Riznic, Student Forum Chairman and Zeljka Pavic, Executive
Director of IIL Canada. George works in the television and
movie making industries and decided to enroll into Project
Management studies at Ottawa University after becoming frustrated
with the lack of organization and management processes in the
production of even simple commercials.

Kate McLeod
of Algonquin College received the award for the IIL/allPM.com
Best Undergraduate paper, which
was on "Communication in the Workplace". We will
be publishing her paper in the next edition of allPM Today.
Congratulations to both George and Kate, and to the five other
finalists!
In this issue, we have not one,
but two articles on Leadership so you can get perspectives
on this important subject from
two different viewpoints – one by Co-Publisher Frank
Saladis and the other by one of our readers, Kevin Wegryn,
PMP. The dates and times of Frank Saladis' live eLearning
Leadership course will also be up on this website within the
next week, so please watch for the details. Alfonso Bucero
also writes in this issue from the international perspective
about the value of instituting a PMO, using a Spanish subsidiary
of a global company as the case study.
We also have the winning tip of the month
in this newsletter, which was submitted by Dennis K. Van Gemert
, a Program Management
Specialist in Strategic Development and Analysis at Boeing
Phantom Works, Seal Beach, Ca. His excellent tip was selected
by Tips Editor, Linda Kretz Zaval, from others that were submitted.
Visit allPM.com, or click
here to read the winning tip. Please
make sure to submit your tips to Linda by sending them to tipseditor@allpm.com.
And just for the fun of it, we have
appointed Ms. Rachel Goldstein to be the "allPM Bard"
after she submitted a number of PM Poems for our PM Poetry
column! She is a Senior Systems
Analyst at The New York Times, a member of the NYT Company-wide
Project Management Task Force, and claims to not yet be a PMP.
She has been a Project Manager in IT for close to 20 years,
and the poetry and song parodies have been going on for longer
than that. Her first poem, "Systems Development Life
Cycle" is being published in this issue. Of course, we
will continue to accept poems from others of you who are moved
to write them – providing they make me groan, smile or
gasp as I review them! We hope you enjoy these lighthearted
looks at Project Management.
We at allPM.com want to thank you
for your loyal support and interest over the past year. Your
participation, your ideas,
your input, your contributions of articles, white papers, news
and poems have made us (as so many people tell me) one of the
most lively, useful and interesting sites around! We wish all
of you a peaceful, inspired and productive year ahead! And
don't forget to write! I really do enjoy hearing from
you!
Judy Umlas
Judy.Umlas@allPM.com
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From the Co-publisher's Desk-
Frank P. Saladis, PMP
This is the time of
the year when many managers take a look back at the
accomplishments of the past year. Organizational
and individual performance appraisals are prepared,
new objectives are set, the budgets are reviewed
and lessons learned are considered as new plans are
developed for the next year and beyond. As we close
out 2003 and focus on new projects and horizons it
is important to take a quick glance back at the year
gone by to assess what was accomplished and then
to consider new objectives and items for improvement
as we move forward. We hope that allPM.com has been
an effective addition to your project management
toolbox. The articles, tips, techniques, and templates
provided by our many contributors were designed to
assist you in reaching your goals and objectives.
We invite you to send us suggestions about how we
can continue to provide you with the information
and knowledge you need to be successful and we all
wish you good luck in the coming year.
In this issue, allPM Today addresses risk
management through the knowledge sharing of David Hillson. The "Risk
Doctor" provides us with some thoughts about Grade A risk
responses. Take some time and review the briefing to help you
determine if your risk response plans will be effective. Think
about the risks you faced in the recent past. Apply the knowledge
provided by Dr. Hillson and consider how you might approach your
next project risk. Another subject of extreme importance to project
managers, project sponsors, and managers of project managers
is also featured in this issue. Our topic "Supervising
and Developing Project Managers" is sure to raise some
thoughts about what it takes to organize a project management
office, select the right project managers, create a professional
development program, or provide feedback on performance. Managers
responsible for appraisals and development programs for their
project teams are faced with a major challenge: establishing
expectations and then creating an environment where effective
communications are utilized to ensure a clear understanding of
an individual's performance throughout the project life
cycle or reporting period. This issue of allPM Today will provide
some insight into this area and offer some suggestions about
how to establish an effective development program.
As always, I encourage you to schedule some
time to read our monthly features and then share your thoughts
and comments with the allPM staff. Your feedback is the key to
the success of our publication.
As we close out 2003 and look towards
the New Year I would like to thank all of our contributors
for the regular featured articles, the submittals from readers,
the tips for project managers, the poetry and creativity of
our readers. allPM.com has grown significantly in 2003 and
we will continue to add more value through innovation and reader
involvement in the coming year.
Frank P. Saladis, PMP
Frank.Saladis@allpm.com

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Partial Listing of Upcoming
Project Management Events
For a complete listing of events, or to add your own event
for free, please visit the Online Calendar at allPM.com
Project RISK Management Parsippany,
NJ
January 19, 2004
http://allpm.com/modules.php?op=modload&name=Calendar&file=index&type=view&eid=580
IIR's Project Evaluation: A Prerequisite
to Portfolio Management
January 21, 2004
http://allpm.com/modules.php?op=modload&name=Calendar&file=index&type=view&eid=652
Project Management Certification
Program in Raleigh, NC
January 26, 2004
http://allpm.com/modules.php?op=modload&name=Calendar&file=index&type=view&eid=326

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November Poll Results
Does your organization use a formal configuration management
process?
Yes 32.14 % (9)
No 60.71 % (17)
If no, is it considering using one? 7.14 % (2)
Total votes: 28
************
According to the Institute of Value Management, The Value
Management Approach involves three root principles:
- A continuous awareness of value for the organization,
establishing measures or estimates of value, monitoring
and controlling them;
- A focus on the objectives
and targets before seeking solutions;
- A focus on function, providing
the key to maximize innovative and practical outcomes.
January's poll
question is:
Does your organization utilize Value Management?
A. Yes
B. No
C. No, but we are interested in learning more
If you have not already done
so, please stop by allPM.com and add
your opinion today.

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allPM Today
Tips Feature
Top Ten Practical Tips in MS Project 2000, by Eric Uyttewaal,
PMP
Tip #3
If automatic leveling extends your schedule too far, you can
use the Resource Allocation view to manually solve over-allocations
to get a tighter schedule. Choose View, More Views… and
select Resource Allocation in the list and click Apply. Resources
that are red are over-allocated and in the bottom view you
can see which tasks compete for the same resource. The green
lines to the right of the task bars indicate how much Free
Slack a task has. You can use the Free Slack to solve over-allocations
by moving one of the task bars out as far as its Free Slack
line extends. You can do this by increasing the Leveling Delay
that is already displayed in the bottom spreadsheet. As soon
as you do this you will see a brown line to the left of the
task bar that reflects the amount of leveling delay.
SUBMITTED TO MPUG, Oct 2001
Eric Uyttewaal (BS,
Engineering; MS, Business Administration; PMP) is Director,
Microsoft Project Certificaton, International Institute
for Learning, Inc and author of "Dynamic Scheduling
with Microsoft Project ® 2000." This tip appeared in
the 3/2001 MPUG eZine.


Spotlight
on PM in Government: Best Practices on Government Projects
Written by: F. J. "Skip"
Philson, PMP
Thoughts on Best Practices
As I sat before my PC wondering how to begin this article, I asked myself the
question, "What are Best Practices?" I've seen the term innumerable
times. I've heard the term bandied about in conversations. I've
seen vendors use the term when referring to their products. If you go to your
local bookstore, you will find shelves of books that talk about best practices
for this and best practices for that. However, I don't believe I've
ever seen a concise definition of "Best Practices". The term seems
to be used everywhere, but at the same time, I wonder if those using the term
have a real understanding of what it means. It has almost become a mantra or
a buzzword that people use without fully knowing what they are saying.

F. J. "Skip" Philson is
a Nebraska native. He has over 25 years experience in
project management and general management. He works for
the State of Nebraska in the Information Management Services
department where he is responsible for the Project Office.
Skip earned his PMP certification in 2000. He holds a
Master of Administrative Arts (MAA) degree from Doane
College. Skip is a Charter member of the PMI Mid-Nebraska
Chapter and has held the position of VP - Professional
Development. In addition to his involvement in his local
PMI Chapter, Skip teaches project management at Doane
College. Skip is married and has four children.

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Project
Management Poetry:
Systems Development Life Cycle
By Rachel Goldstein, Newly Appointed "allPM.com
Bard"
Information Technology projects
Are often the specialest kind
The people who have to approve them
Are of a more MBA mind.
The programmers sneer at accountants
"
What do bean-counters know" they will cry.
While in the bean-counters' sub-culture
Digit-heads aren't rated too high.
The users speak user-speak, all well and good
But the programmers need bits and bytes.
Someone's got to translate and mediate
Or meetings turn into fist fights.
Reqs
And then specs
And development
But it's back to the blackboard you go
When you find users failed to ask for some stuff
That they wanted. But how could you know?
Or the IT folks think that they're listening
But they don't know what questions to ask.
So before they've defined what they're building,
They've already started the task.
The solution's to manage these projects
Use PM methodology.
Then walking the fine line ‘tween user and tech
Could be free of these calamities.
Rachel Goldstein is a Senior Systems Analyst at The New York Times, a member
of the NYT Company-wide Project Management Task Force.
She
has been a
Project Manager in IT for close to 20 years, and the poetry and song parodies
have been going on for longer than that.


allPM
Today Excel® Tip
of the Month, by Bob Umlas
Q. I've set up the page headings
just as I want, but they only appear on one worksheet.
Is there a way to copy these settings to other sheets?
A. Yes. Here's how you do it:
First, select all the sheets you want to copy the
settings to. To do this, either press CTRL and click
each sheet tab, or right-click a sheet tab and then
click Select All Sheets on the shortcut menu. At this
point, you should see the [Group] in the title of the
workbook.
Then, make sure the active sheet is the one with the
correct settings, and click Page Setup on the File
menu. Then click OK.
You're done! Now that you've finished copying your
settings, be sure to ungroup the sheets. You can easily
do this by right-clicking the sheet tab and selecting
Ungroup Sheets from the shortcut menu.
Bob Umlas
Excel MVP
If you enjoy Bob Umlas' tips, then you will want
to check out Bob's Mastering Microsoft® Excel Program.
Even if you are already experienced in Microsoft Excel,
you can become a true power user by attending the Mastering
Microsoft® Excel,
(The Masters Certification in Microsoft® Excel)
Program! Visit http://www.iil.com/str_link_all_results.asp?select_cartid=395 for
more information. Plus, allPM.com members will receive
a 15% discount on the course! Enter the discount code
APMXL.


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Column: Positive Leadership in
Project Management - Tenth in a Series - The
Importance of Creativity in the Project Team
Written by: Frank P. Saladis, PMP
Most project managers will
agree that the world is continually changing. New technology,
new methods of travel, new products, even a new language
based on internet chat (example LOL, laugh out loud).
New products and new ways of doing something are the
result of creative thought, sometimes from an individual
and sometimes from a team of people. Creativity is
actually a basic ingredient in the search for improved
processes, solving problems, and finding better ways
to complete assignments. In fact, without some creative
thought, life itself would be very bland. In the project
environment, creativity plays an important part in
completing the project. With tight schedules, limited
funding and a lack of the resources needed, the project
manager and project team must become entrepreneurs
and innovators to complete the project objectives and
meet stakeholder expectations. This requires creativity,
a skill that should be included in the description
of an effective leader and should be encouraged and
developed within a project team.

Frank P. Saladis (PMP) is
Senior Consultant with International Institute for Learning,
Inc. He has been involved in the development of standardized
Project Management Guidelines (PMGs) for the AT&T
Corporate Information Technology Services (Corporate
ITS) organization and is the author of the Project Evaluation
Review Process (PERP). He is the former President of
the NYC PMI Chapter.

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Column: Grade A Risk Responses
Written by: Dr.
David Hillson, PMP FAPM
It is easy to understand why some
people think that the risk response development phase
is the most important part of the risk process. This
is where we get the chance to make a difference to the
risk exposure of our project. If we design and implement
good risk responses to address the risks we have identified
and assessed, we will be able to minimise threats and
maximise opportunities, and so optimise the likelihood
of achieving our objectives. But if our risk responses
are ineffective (or not implemented), the level of risk
exposure remains unchanged - or may even get worse!

Dr. David Hillson, PMP FAPM
FIRM MCMI is an international risk management
consultant, and Director of Risk Doctor & Partners
(www.risk-doctor.com).
His specialty is risk technology transfer, assisting
organizations to develop in-house risk processes, and
he is a popular conference speaker and author on risk,
winning several awards for his papers. He is recognized
internationally as a leading thinker and practitioner
in risk management, and his recent emphasis has been
the inclusion of proactive opportunity management within
the risk process, which is the topic of his latest
book "Effective opportunity management : Exploiting
positive risk", published in 2003 by Dekker
of New York.

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Column: Creating a Professional Development
Program for Project Managers
Written by: Frank P. Saladis, PMP
The need for professional
development is certainly not limited to the field of
project management. Every industry and every profession
requires some continued education and training to stay
informed, to remain respected, and to stay employed.
There is no age limit regarding learning and self improvement.
It is a matter of determining self worth, setting personal
expectations, aspiring to succeed, and analyzing not
only where improvement is needed but also to expand
knowledge.

Frank P. Saladis (PMP) is Senior Consultant with International
Institute for Learning, Inc. He has been involved in the development
of standardized Project Management Guidelines (PMGs) for the
AT&T Corporate Information Technology Services (Corporate
ITS) organization and is the author of the Project Evaluation
Review Process (PERP). He is the former President of the NYC
PMI Chapter.

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Column: Graduate
Winner of Student Forum Competition!
Surviving
the Roller Coaster: Worst and Best Practices in Project
Management within the Television Production Industry
Written by: George Brook
Executive Summary:
Despite the fact that the
television production industry offers many advantages
in the practice of project management, including highly
developed methodologies and straightforward (technical)
quality management, productions fail or encounter significant
setbacks with great regularity. This points to the
inherent complexity and difficulty of the production
process. This paper identifies commonalties in the
project management experience within television production,
examining both worst and best practices.

George Brook has enjoyed a varied career
in the entertainment industry. He has contributed to
the production of film, television, animation, and video
games in a number of capacities, including post-production
supervisor and audio-post production supervisor. Highlights
include a Gemini nomination in the category of "best
sound design in a documentary", and a Gemini award
for "best practical information program or series".
He is currently involved in the award winning home improvement
series "The Broken House Chronicles" as co-creator,
co-writer, and co-host, and is also finishing up a Master's
of Business Administration at the University of Ottawa.
George has been studying project management under the
guidance of Prof. John Rakos, and is engaged in an examination
of how PM methodology can contribute to the television
production industry.
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Column:
Improving Project Performance through the PMO
Written by: Alfonso Bucero, PMP
Introduction
The Project Management Office (PMO) must foster the project
manager's ability to keep focused on the client
by providing him with the necessary methods, tools and
support so he/she can perform high quality project management.
The project manager must be focused on managing customer
expectations in order to get things done. To maintain his/her
focus, he/she must be relieved of all low value activities
so he/she can concentrate on project planning, monitoring
and control. Experience and project knowledge are key for
the success of consulting organizations and increasing
project maturity level is a critical success factor for
the PMO. Junior project managers need to be mentored and
coached by senior project managers from the PMO during
the whole project life cycle.
Alfonso Bucero, PMP (Project Management
Professional), is
Managing Director at IIL Spain, he has been Senior
Project Manager at Hewlett-Packard
Spain in Madrid office during thirteen years. He is
a PMI member, belongs
to the Spanish Professional associations (AEPM (Asociación
Española
de Project Management), ALI (Asociación de Licenciados,
Ingenieros
y Doctores en Informática), AEIPRO (member of
IPMA) and he is an
Advisor of DINTEL (Spanish Association). Alfonso has
a Computer Science
Engineer Degree from Politechnical University (Madrid),
plus 18 years of
experience in the field of project management around
the world, managing
projects in Spain, Italy and Portugal and he was a
team member of all the
HP Corporate Project Management Initiatives.
Column:
Project Management Leadership
Styles
Written
by: Kevin Wegryn, PMP
A modern Project Manager needs
to be able to display the correct
leadership style based upon
what the Project Team requires
from the Project Manager. The
three types of leadership styles
for all Project Managers can
be put into three general categories,
1) Strong visible Project Manager,
2) Strong silent Project Manager
and the 3) the team member
Project Manager.

Kevin Wegryn, PMP,
MA is a
seasoned Project Manager of
complex projects, which
have ranged from $4 Million
to $73 Million. Bottom-line
improvements specialist and
problem solver.

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