August 20, 2004
Several months ago I was invited, with all the other managers in my organization, to a two-day conference where senior management was to explain the vision and coming changes within the organization. I was struck by the considerable use of buzzwords by the speakers. It got to the point where I started making a list of all the buzzwords that I was hearing.
Communicating Our Mistakes
June 14, 2004
Why are we all so afraid to communicate our mistakes? Communications are, to my way of thinking, the single most important element of success in project management. So why are we all: a) thinking we're really good at communication and b) afraid to be honest in some communication? Everyone thinks they are a great communicator, just as most people consider themselves to be a "people person" (personally, I'll take a dog person over a people person any day, but I digress). People make mistakes all the time, that's what makes us human. We humans are afraid of being caught making a mistake. Part of it goes back to human nature, when things are going well, nobody takes any notice, or congratulates you for maintaining an even keel. But make one mistake and suddenly everyone knows about it, and we're all secretly thinking, "Thank God that wasn't me!"?
February 25, 2004
The purpose of this paper is to consider typical communication in the workplace and to highlight problem areas and approaches to rectify these. As communications is the cornerstone of business and, indeed, of relationships between various cultures, groups and even nations, it is arguably the single most important dynamic in the human context. Yes it is often largely overlooked.